Get help with your sewer lateral
Tell us what you need and where the property is. A person at Baysix Media reads every request and follows up about next steps.
Your request
Two short steps. Each field says whether it is required.
- A person at Baysix Media reads every request.
- Your details go to a contractor only if you tick the referral box.
- The City does not recommend plumbers or contractors. Check any contractor's license before you hire.
The request form opens soon
It isn't taking requests yet, so nothing can get lost. Until it opens: check any contractor's license before you hire, and if you're planning a full replacement, apply for City cost sharing before work starts.
City cost sharing program(City of San Mateo website, opens in a new tab)
What happens after you send it
Step 1: Tell us what you need
Inspection, a failed report, or a replacement, plus your timeline.
Step 2: We review it personally
Sewer Lateral Help is run by Baysix Media. A person reads every request.
Step 3: We follow up with next steps
Including how to find and vet licensed contractors. We don't have contractor partners yet, and we'll say so plainly when that changes.